Shipping Policy

Production Time

Every Yesimilar bobblehead is made to order. Production starts once we have received all the complete, usable photos and customization instructions needed for your order.

• Standard 7 business days
• VIP1 5 business days
• VIP2 3 business days
• VIP3 1 business day

These are estimated production times. Time spent waiting for preview approval or making requested revisions is additional and extends the schedule.

Standard, VIP1 and VIP2 include previews. VIP3 does not include a preview by default so that production can move quickly. You may request a VIP3 preview, but approval and revision time will extend the schedule, and the original expedited timing can no longer be assured.

Please monitor your inbox and spam or junk folder. For preview details and the 48-hour response process, see our FAQ.

Shipping Options

The following options apply to countries we currently deliver to. All prices below are in USD. Shipping estimates begin after your order has shipped, not when you place the order.

Free Standard Shipping is available when your merchandise subtotal reaches $149 after discounts, for all countries we currently deliver to. Express and Fastest Shipping are not included in the free Standard Shipping offer.

Available delivery options and the applicable charges are shown at checkout. Special addresses may require separate confirmation, as explained below.

Tracking Your Order

After your order ships, we automatically send a shipping notification to the email address used at checkout. This email includes your tracking number.

Use the tracking number to check your parcel’s progress with the carrier. If you cannot find the notification, please check your spam or junk folder.

If you need help locating your tracking information, email info@yesimilar.com with your order number.

PO Box and Military Addresses

We accept PO Box and APO/FPO addresses, subject to individual review of the destination and available delivery services.

Please contact us before ordering to confirm which shipping methods can be used for your address. Not every shipping service may be available.

Delivery to these addresses may take longer than the general shipping estimates shown above. Please allow additional time, particularly for military destinations.

Customs Charges

If you receive a customs payment notice relating to your order, please contact us before paying so we can assist with the next steps.

Customs duties or import taxes charged on your shipment are covered by Yesimilar. Please provide your order number and a copy of the notice when contacting us.

Customs processing may affect delivery timing. The estimated shipping times above are not a guarantee of customs clearance or delivery on a particular date.

Delivery Issues

If we identify that a parcel is lost or tracking has stopped updating for an extended period, we will contact you to help resolve the issue. You may also contact us as soon as you notice a delivery problem.

Marked delivered but not received? Please check the delivery location and ask household members, reception staff or anyone who may have accepted the parcel. If you still cannot locate it, contact us so we can help investigate with the carrier.

Arrived damaged? Please send clear photos of the item and, if available, the packaging. Keep the item and packaging while we review the issue.

After verification, we can arrange a replacement for lost parcels, items damaged in transit, or parcels marked delivered but confirmed not received. Please include your order number when contacting us.

For additional information about damaged or incorrect items and refunds, see our Return & Refund Policy . Your statutory rights are not affected.

Address Changes and Delivery Deadlines

Please check your delivery address carefully before completing checkout. If you need to correct it, contact us as soon as possible and before shipment.

Once a parcel has shipped, we cannot guarantee that the delivery address can be changed.

If you need your bobblehead for a birthday, wedding or another specific occasion, contact us before ordering to discuss your deadline and suitable production and shipping options.

Carrier disruptions, customs processing and special destination handling can affect delivery. Selecting an expedited option does not guarantee arrival on a particular date.

If we cannot meet a promised shipping date, we will contact you to explain the available options. Any cancellation or refund rights required by applicable law remain unaffected.