Custom Bobblehead FAQs

Choose a ready-made body style or a fully custom design, upload your reference photos, select your options and complete checkout.

• For all orders: provide a clear, front-facing photo showing the person’s face.
• For fully custom orders: also provide references for the clothing and pose you would like us to recreate. The face, outfit and pose can come from separate photos.
• Side-view photos are optional. You do not need a side-view photo to place an order.

Add any important instructions when ordering. If you are unsure whether your photos are suitable, please contact us.

Standard body: choose an existing body design, and we customize the head using your photo. The selected design’s clothing and pose remain as shown.

Fully custom design: we customize the head, clothing and pose using your reference photos and instructions. Clothing and pose are included in the fully custom product’s base price.

Extra accessories shown in a reference photo are not automatically included in the base price.

If you would like to change the clothing or pose of a standard body design, contact us first. We will review what is possible and confirm any additional charges.

Production begins once we have received all the usable photos and customization instructions needed for your order. Estimated production times are:

• Standard: 7 business days.
• VIP1: 5 business days.
• VIP2: 3 business days.
• VIP3: 1 business day, without a preview by default.

Time spent waiting for your preview approval or making requested revisions is additional and extends the production schedule.

After shipment, estimated delivery times are:

• Standard Shipping: 8–12 business days.
• Express Shipping: 6–8 business days.
• Fastest Shipping: 3–5 business days.

These are estimates, not guaranteed arrival dates. If you need your order for a specific occasion, contact us before ordering to discuss your deadline.

See our Shipping Policy for more information.

Standard, VIP1 and VIP2 orders include free previews:

• Standard body designs: we normally provide a head preview.
• Fully custom designs: we provide previews of the head, body and hair.

If you would like additional preview views for either type of order, please ask us.

Before approval, revisions based on your original photos and instructions are free, with no fixed limit on the number of requests. However, repeated changes can affect the sculpture and may require it to be remade. If this happens, we will discuss the next steps with you.

Once the head or body is approved and heat-cured, that part is permanently set and can no longer be changed. Please review your previews carefully.

Changing to new reference photos is not included in free revisions. Please see Question 7 for remake charges. Please also review the response deadline in Question 5.

Please reply within 48 hours of the preview email being sent. This period includes weekends and public holidays.

Check your inbox and spam or junk folder while your order is in production.

If we do not receive a reply, we will try to contact you by phone. If we still cannot reach you after the response period, we may continue production without an explicit reply to help avoid delivery delays.

Logos, tattoos and glasses are included at no extra charge. For fully custom designs, the clothing and pose are also included in the base price.

Other accessories and optional additions generally cost extra. An accessory appearing in your photo does not automatically mean it is included in the product price. Charges for selectable options are shown during customization.

You may place your order first. If your reference photos include additional accessories that need a separate quote, we will contact you to discuss them.

If you do not wish to pay for an extra accessory, it can be omitted. Some accessories may be included free at our discretion, depending on the item; please rely on our confirmation for your particular order.

Contact us as soon as possible if you need to change your photos, instructions, selected options or shipping address. What we can change depends on the progress of your order.

Before approval, adjustments based on your original photos and instructions are free. Switching to a new photo or asking us to recreate a different reference is not a free revision.

If switching reference photos requires a remake, the additional charges are:

• Head remake: $40.
• Body remake: $40.
• Both head and body: $80 in total.

Different photos can produce different sculpting results. Please choose your preferred references carefully. Approved, heat-cured parts cannot be altered.

Changes to a standard design’s clothing or pose are reviewed individually. Please contact us to confirm feasibility and any costs.

Shipping address changes should be requested before shipment. We cannot guarantee address changes once a parcel has shipped.

The following shipping options apply to all countries we currently deliver to. Prices below are in USD, and delivery estimates start after shipment.

• Standard Shipping — 8–12 business days: $15.95, or $18.94 with parcel insurance.
• Express Shipping — 6–8 business days: $29.95, or $32.94 with parcel insurance.
• Fastest Shipping — 3–5 business days: $55.95, or $59.95 with parcel insurance.

Free shipping applies to Standard Shipping only. Express, Fastest Shipping and parcel insurance are not automatically included in the free-shipping offer. Your applicable options and final charges are shown at checkout.

See our Shipping Policy for more information.

• Before production begins: you may cancel for a full refund.
• After production begins, but before shipment: voluntary cancellation is subject to a 60% customization cancellation fee based on the total amount paid for your order. The remaining 40% is refunded.
• After shipment: personalized items are not eligible for voluntary returns or exchanges because of a change of mind.

Once approved, refunds are normally returned to your original payment account within 3–5 business days. Actual posting time may vary by bank or payment provider.

Damaged, defective or incorrect items are handled separately, and the 60% cancellation fee does not apply to those claims. Your statutory rights remain unaffected.

Read our full Return & Refund Policy for details.

Please inspect your order when it arrives and contact us as soon as you notice damage, a defect or an incorrect item.

Email info@yesimilar.com with:

• Your order number.
• A description of the problem.
• Clear photos showing the issue.
• Photos of the packaging, if available, for shipping damage.

Keep the item and packaging while we review the issue. We will work with you on an appropriate resolution. Contact us before returning an item so we can provide the correct return instructions.

The 60% voluntary cancellation fee does not apply to these claims. Your statutory rights are not affected.

See our Return & Refund Policy for more information.

We automatically email you a shipping notification containing your tracking number after your order ships. Use that number to check your parcel’s progress.

If you cannot find the notification, check your spam or junk folder. You can also contact us for help.

Email info@yesimilar.com with your order number and the email address used at checkout.

We usually reply within 12 hours. Replies may take longer on weekends, public holidays, or when order and email volumes are especially high.