Yesimilar FAQ

Generally speaking, yesimilar will offer proofing within 3-5 business days since you place the order. In order to ensure the timeliness of communication and the rapid delivery of products, we will send an email with the picture of proofing. In the meantime, we will give you a call and message to notify you to check the proofing. In order to ensure that both of us do not waste any time waiting for the confirmation proofing, emails, phone calls, and text messages are usually carried out within one day.

Yesimilar® free U.S. standard shipping.

Yesimilar® will be happy to help you change your color, size, picture, or cancel/refund the order - just contact us as soon as possible with your order number, email address, and your desired changes. If you need to change your shipping address, we can help right up until the order is shipped. Please send us a message below with the current shipping address on file and the address that you would like to change it to. For personalized bobbleheads, we have already started production or have completed production. If you need to cancel or replace the product or replace the personalized content, you will have to pay 60% of the product price as the customization fee.

The similarity of yesimilar.com products is at the leading level in the bobbleheads business. The data depending on our various investigations, feedback from a large number of users, and evaluation by authoritative experts. Similarity is an abstract concept, and everyone's views may be different. You will be able to talk with our customer service for adjust the details until you are high satisfied with it.

During you place a order. It will take at 5-15 business days to get your bobblehead from the next day you place your order.

If you have any special requests on the order, send email to info@yesimilar.com.

Yesimilar® allow a free posture change within 24 hours of placing the order. After 24 hours your order will be subject to an additional charge, in which case the artist will not be able to use the premade body and will have to sculpt a new body.

In order to ensure a nice experience of customer service, yesimilar provide customer service in various channels, including but not limited to phone, SMS, email, Facebook, Instagram, what's app. All requests are guaranteed to be responded within 8 hours by our professional customer service team. Whether on weekdays, weekends, or holidays. You will not get any vague answers from our customer service team, all types of questions will be solved perfectly guaranteed.

Yes. Yesimilar® will refund your money if you decide at any time during the creation process (pre-shipping) that you don’t like your bobblehead. Only 60% cancellation fee. No refunds are possible after you have approved and received your bobblehead.

Yesimilar® bobblehead dolls are very well-packed, and damages during shipping rarely occur. However, if this happens to you(within 7 days based on the original delivery date of your package), we will provide you with a replacement doll free of charge. In order to utilize the shipping insurance, we kindly ask our customers to open the parcels in the presence of the person making the delivery. Please file a report with this person in case of any damage and please email info@yesimilar.com with the order number and photos of the damaged Bobblehead. Our factory will remake the same one for you after receiving the photographic proof of the damage. And still will provide proofing mail to get your confirmation.

If you are dissatisfied with your bobblehead, simply point out why you think the bobblehead doesn’t look like the real person, and we will make the changes as per your comments, and send you new proofs until you are satisfied with the item.

Yesimilar® allow a free photo change within 24 hours of placing the order. After 48 hours your order will be subject to an additional charge, in which case the artist needs to remade the bobblehead because the expression on the face is different in each photo.

Yes, please write it down on your comments and send us a picture for our reference. Small items like books, glasses, and hats are free. We only charge for big accessories like chairs, guitars, pets, etc.

In order to provide you with a better shopping experience, all of our products do not require you to tax.

Yesimilar use high-quality polymer clay, a type of nontoxic, polychrome, and transformable material that can make your bobblehead very vivid and alive-looking.

You will receive a shipping email once your order is ready to ship. Please keep in mind delivery dates may change due to inclement weather conditions or holidays.

If we were unable to answer your questions here, please email: info@yesimilar.com

Check the status of your shipped orders via this link: https://yesimilar.com/apps/track123

Yesimilar accept all major credit cards as well as PayPal. Please note that all of our prices are listed in USD and your card will be charged in your respective currency.

1. Choose your body from one of our designs or a completely custom fully body bobbleheads. 2. Upload your photo. 3. Receive proof of the custom bobbleheads & make unlimited rounds of changes. 4. Approve your custom bobbleheads once you are happy with your proof. Finally, We pack and ship it. Here is a complete guide on how it works.