Can I Request Revisions Before Shipping?
A custom bobblehead is made by hand, so the best time to request a revision depends on which production stage your order has reached. Face details can usually be adjusted during the face-proof stage, while major changes become difficult or impossible after the approved head has been baked and the figure has entered final assembly.
This guide explains what can be revised before shipping, which changes are free, when a remake may require an additional charge, and how quick approval helps keep your order on schedule.
When Can I Request Revisions?
The easiest and most flexible time to request changes is when you receive your face proof. At this stage, our artist can compare your feedback with the original reference photos and refine details such as the expression, face shape, eyes, eyebrows, nose, mouth, beard or other facial features.
Once you approve the face proof, we continue with the next production steps. The head is then baked and hardened, which permanently sets the facial structure. After that point, the approved face cannot simply be reshaped. A major facial change would require a paid remake.
Face-Proof Revisions Are Free When They Follow the Original Reference
Revisions to the face proof are normally free when they are based on the photos and instructions submitted with the order. For example, you may ask us to adjust the smile, nose, eyebrows, facial hair, eye shape or another detail so the sculpt more closely matches the original reference.
You may continue providing reasonable feedback until you are satisfied with the face proof. However, because every face is sculpted and painted by hand, repeated changes to the same area are not always beneficial. Clear, specific feedback helps our artist make the right adjustment while preserving the overall balance of the face.
When Does a Revision Require an Additional Charge?
A revision may require an additional charge when it is no longer an adjustment to the original order. This includes replacing the original person or reference photo with a substantially different one, changing to a new concept after work has begun, or requesting a new face after the approved head has already been baked.
If we made something incorrectly compared with the confirmed photos or written requirements, we will correct our mistake without charging you. The additional charge applies when the completed or approved work matches the confirmed order but the customer later changes the requested design.
Can I Change the Body, Clothing or Pose?
Body, clothing and pose details should be confirmed when placing the order. Once the custom body is being produced, these elements generally cannot be changed except for a very small adjustment that is technically safe and does not require rebuilding the figure.
For a template-body product, we normally send a face proof because the body is based on the selected standard design. For a fully custom product, we can provide photos of the head and body when requested. Customers who want to check clothing, pose or body details should tell us as early as possible, because additional confirmation and revision rounds can extend the production time.
Can I Review the Hair or Other Details?
Hair is usually added after the face has been approved. When the hairstyle closely follows the submitted photo, we may proceed without a separate hair proof to save time. If the hairstyle differs significantly, requires clarification, or you specifically ask to review it, we can provide an additional photo before final assembly.
You may also ask to review details such as a hat, clothing or another visible feature. These extra confirmation steps are available, but waiting for replies and making changes may affect the completion date—especially during busy gift seasons.
What Happens After I Approve the Face Proof?
After approval, the head is baked and hardened so the facial structure becomes permanent. We then continue with hair, body assembly, painting and final finishing. Because the face has already been set, a request to reshape it at this stage requires a new head and is treated as a paid remake.
Please review the face proof carefully before approving it. Check the expression, eyes, eyebrows, nose, mouth, face shape and facial hair. If anything needs clarification, reply before approval rather than waiting until the figure is complete.
For a closer explanation of this step, read What Happens During the Face Proof Process?
Can Anything Be Changed After the Bobblehead Is Finished?
The finished-product photo is mainly a final quality check, not a new design stage. Major changes to the face, body, clothing or pose are no longer possible. If the finished figure does not match the approved requirements because of an error on our side, we will correct it free of charge.
If the product matches the approved design but you change your mind afterward, the affected part may need to be remade at an additional cost. One simple exception is adding glasses: if the original order did not request glasses and you ask to add them after seeing the finished product, we can normally add them free of charge.
Do Revisions Affect Production and Delivery Time?
Yes. Production time begins after we receive usable photos and complete requirements. Time spent waiting for missing information, customer approval or revision feedback is separate from the stated sculpting time. Each additional proof or change may extend the schedule.
If your order is needed for a birthday, wedding, retirement, Christmas or another fixed event, reply to proof emails as quickly as possible. You can also review our guide to custom bobblehead production and shipping times before ordering.
How to Request a Useful Revision
- Reply directly to the proof email so your feedback stays connected to the correct order.
- Describe the exact feature that should change.
- Refer to the original photo whenever possible.
- Mark the area on the proof if the requested change is difficult to explain.
- Send all requested changes together to reduce delays and conflicting instructions.
- Do not approve the proof until the facial details are acceptable.
Frequently Asked Questions
How many free face-proof revisions can I request?
You may request reasonable revisions until you are satisfied, provided the changes follow the original photos and confirmed requirements. Too many repeated changes to the same handmade area can reduce the overall balance, so clear and consolidated feedback is recommended.
Can I use a different photo after seeing the first proof?
You can send another photo for clarification, but changing to a substantially different reference, person or facial appearance may require a paid remake.
Can I change the face after approving the proof?
No. After approval, the head is baked and the face becomes permanent. A new facial design would require remaking the head at an additional cost.
Can I add glasses after the finished-product photo?
Usually yes. Adding glasses is a simple exception that can normally be completed free of charge, even if glasses were not included in the original request.
Will I see the finished product before shipping?
We can provide a finished-product photo for final inspection. This confirms that the completed product matches the approved design; it is not a stage for major redesign.
Review Carefully, Then Approve with Confidence
The face-proof stage is the right time to perfect the likeness. Review the proof carefully, send clear feedback based on the original reference, and approve only when you are satisfied. Once approval is received, our team can complete the remaining handcrafted steps and prepare the bobblehead for shipment as efficiently as possible.
If you have a fixed delivery date or a special customization request, contact us before ordering so we can recommend the most suitable product and production option.